Compliance
At ATLS, we proudly adhere to the ethical business standards that our company has valued. We are committed to complying with international and national laws and delivering the highest level of ethical and legal standards in all that we do. It’s what makes us a reliable and ethical business partner to our worldwide partners and clients.
Sustainability
ATLS has kept its commitment to sustainability despite uncertain market conditions during this period of post revolution in Tunisia.The human resources strategy of ATLS focuses on the sustained further development and training of its staff and management in line with the company’s philosophy. It is also dedicated to advancing organizational structures and management principles.
By 2017, ATLS again fulfilled its entrepreneurial responsibility with regard to the three pillars of sustainability by its integrated management in the areas of quality, safety, health, security and environment.
ATLS’s IT strategy concentrates on the creation of a new, robust and flexible information platform. The aim is to standardize and improve the efficiency of all business processes in relation of our integrated management system, and customer systems displayed, resulting in higher quality, minimization of different sources of error and an increase in the productivity of the individual users.
Social Responsibility
At ATLS, we believe a company’s success comes down to more than just economic performance. That’s why we’re committed to striking a balance between our economic, social and environmental pillars.From a social impact standpoint, ATLS strives to be a top employer in Tunisia in the field of Transport and Logistics.
However, we know our social responsibility goes beyond being an attractive employer. That’s why ATLS aim to be compliant with national and international standards on employment and working conditions as well as a recognized member of society who supports social projects in our communities.
Company Policies
Our Customer Satisfaction Policy:
We, ATLS, to fulfill the customer requests in line with “customer orientation” principle, are committed to;
Focused on the core principles of the customer satisfaction and complaint management system, which are:
¤ Transparency
¤ Availability
¤ Responsiveness
¤ Confidentiality
¤ Customer orientation
¤ Accountability
¤ Constant development
and in the case of customer dissatisfaction; investigate the reason, take actions to prevent recurrence, inform customers and improve our processes.
Our Environmental Protection Policy:
We, ATLS, across all our process and in line with the “Sustainable Development and Environmental Protection” principle, are committed to;
¤ Comply with all national applicable legal and other regulations,
¤ Determine the environmental impacts of our activities and keep them under control,
¤ Prevent environmental pollution as much as technologically feasible,
¤ Reduce waste at its source,
¤ In order to improve their sense of environmental responsibility, train our employees to foster a change in mindest and behavior
Our Health And Safety Policy:
To improve health and safety management systems in line with the applicable legal requirements and customer expectations, ATLS are committed to;
¤ Develop, implement, and monitor a safety policy and related procedures that promote healthy work conditions and prevent work-related incidents.
¤ Protecting our employees, customers, assets and esteem.
¤ Enabling our employees and customers to feel safe within the company borders.
¤ Educate and train employees to ensure a safe workplace.
¤ Proactively anticipate, identify, evaluate, and control unhygienic and unsafe situations/behaviors by taking necessary measures in line with our goal of zero accident and illness.
¤ Set up educational activities to raise and enhance the Health and Safety awareness.
Our safety precautions are determined by risk analysis, threat assessment, following the current developments in our country and cooperating with law enforcers.
Our Road Traffic Safety Policy:
We, ATLS are committed to execute and improve our road traffic safety management system in accordance with applicable legal and other requirements.
In line with this commitment, we identify and control the risks and opportunities that are influenced by us or that influence us and aim to constantly improve ourselves by monitoring our performance.
We aim to reduce the amount of traffic accidents and maintain vehicle and road safety, and driver health which is the primary element of safe drive.
The rules that we expect all our drivers to comply to achieve a safe drive are as follows:
¤ Always fasten the seat-belt and be sure that everyone in the vehicle does the same.
¤ Never have a phone call while driving.
¤ Never drive under the effects of alcohol or drugs that cause attention deficit.
¤ Obey the speed limits.
¤ Fully comply with the traffic rules.
¤ Never have a break in places that are not designated to do so.
¤ Follow the emergency communication chain in case of an incident and/or accident.
¤ Never leave the determined route.
¤ Make sure that vehicle maintenance, check and papers are complete.
